Careers

Confidio Pharmacy Solutions logo icon

Confidio is a technology-enabled pharmacy benefits consulting firm. We optimize the value of pharmacy benefits through transparency, accountability and advanced data analytics paired with deep insider expertise. Our company’s culture is centered on building a trusting relationship with our customers and consistently delivering impeccable, results-driven service. Our team works hard – and smart – in a collaborative, supportive environment.

Because of our success in serving clients, we are rapidly growing. Some of our positions are located in-house at our corporate headquarters in suburban Baltimore, Maryland, while others function from satellite locations throughout the U.S. In every instance, our team is interconnected in ways that support individual success and team achievement. We hold all-hands meetings, educational workshops, social time and team-building activities on a regularly scheduled basis throughout the year.

In addition to providing an employee compensation package that includes market-leading salary, benefits, financial incentives and career advancement opportunities, Confidio offers paid time off for personal leave, sick leave, federal and religious holidays, employee birthdays and Confidio founding day. Confidio is also very committed to corporate responsibility and community engagement, so we provide every employee the opportunity to perform individual and team service work, with pay, for community-based non-profit organizations.

Currently, we have the following openings:

DESCRIPTION

The Account Executive is responsible for providing strategic advisory services to our clients and benefit advisor partners, serving as the team lead as building and maintaining relationships with clients and benefit advisors while overseeing and managing the long-term strategy for our clients. The Account Executive is required to have an in-depth understanding of operational and strategic pharmacy management.

The Account Executive will spend roughly 60% of their time serving in a strategic advisory/consulting capacity with our clients and brokers and 40% of their time on more tactical duties such as project execution, internal documentation, task coordination.

 

RESPONSIBILITIES

  • Provide strategic consulting and creating customized solutions for clients and benefit advisors focused on their unique goals and objectives
  • Navigate complex client relationships with clients various internal stakeholders
  • Maintain a solid understanding of the macro trends in the PBM market as well as a deep understanding of various PBMs and their unique value propositions, capabilities, strengths, weaknesses
  • Manage face to face and telephonic quarterly business reviews with client, PBM and Confidio team
  • Create client deliverables (typically Excel, Word or PowerPoint) that synthesize market dynamics, client objectives and PBM capabilities into a cohesive plan performance review, risk analysis, recommendations and next steps
  • Oversee PBM negotiation and contracting process for new and renewing clients
  • Review performance metrics with clients on a regular basis to show specific performance measures in comparison to benchmarks
  • Serve as the team lead coordinating internal Confidio resources

 

PROJECT EXECUTION

  • Create project plans for assigned new and existing clients
  • Maintain clinical documentation and administrative paperwork according to account expectation and program standards
  • Retrieve, analyze, and communicate data relative to the pharmacy benefit
  • Monitor progress to deadlines, implementation and successful execution of new clients
  • Ensure appropriate and effective communication among team members, the client and their advisors, and the PBM
  • Provide support to resolve benefit escalated questions and service issues
  • Support the pharmacy practice on internal marketing or intellectual capital initiatives
  • Special projects as assigned
  • Establish and lead internal meetings to ensure collaboration and attention to detail to meet expected timelines and quality standards
  • Adhering to Confidio’s Information Security Management System as well as all other company policies

REQUIREMENTS

  • 8-10 years of professional work experience within a PBM or a PBM Consulting Firm
  • Strategic thinker and highly competent problem solver
  • Ability to work independently managing a complex book of business, prioritize assignments and think critically
  • Expert interpersonal and collaboration skills: Strong verbal communication, written communication and presentation skills
  • Bachelor’s degree is required
  • Excellent computer skills are essential with specific expertise in Excel and PowerPoint
  • Experience working within or managing complex benefits and implementations
  • Strong project management skills working on complex projects with multiple workstreams and stakeholders
  • Well-organized and responsible with strong attention to detail


*Confidio, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Click or drag a file to this area to upload.
Click or drag a file to this area to upload.

DESCRIPTION

The Data Analytics Consultant is a remote, work from home position and is responsible for oversight of sales’ prospect analytical initiatives, secure file transmission monitoring/maintenance and supporting internal and external clients through planned strategic and ad hoc analyses of pharmacy claims data. This position provides mentorship and training to the reporting Data Analyst position(s), monitors and verifies client data, serves as data liaison to PBM partners and utilizes analytic tools for the purpose of pharmacy benefit plan performance, contract performance validation, Request for Proposal (RFPs) forecast analysis, key initiatives and auditing. This position works with various individuals within the organization including the executive team, data architecture, sales, principal advisors and account management team members in developing and executing analytic deliverables

 

RESPONSIBILITIES

  • Train and mentor reporting roles in the area of sales prospect pharmacy claims reprice and savings analysis generation
  • Maintain and improve reporting tools relative to industry evolution
  • Conduct peer reviews and SAS code assessments, maintenance and improvements
  • Serve as point of contact for PBM partners during new client data transmission implementation and/or inquiry
  • Monitor and maintain recurring client data feeds via an SFTP; identify and resolve missing data, data anomalies or errors; partner with PBM or third-party data shepherds to resolve
  • Analyze detailed claims data from internal claims processing system and external sources; maintain familiarity of various layout formats
  • Develop analytical methods to optimize contract profitability
  • Commit to ensure compliance of contract terms by utilizing SQL and SAS to validate client’s plan performance
  • Advocate to PBM on behalf of client in situations of potential contract breach and/or plan under performance by PBM
  • Complete forecast analyses via RFPs to include financial discovery, comparative analysis and formulary/network disruption impact
  • Articulate analytic results, assumptions and logic to internal and external stakeholders
  • Support short and long term operational/strategic business activities through analysis as needed
  • Adhering to Confidio’s Information Security Management System as well as all other company policies

 

REQUIREMENTS

  • 5+ years’ experience in an Employee Benefits and/or Pharmacy Benefit Management analytical role/environment
  • Bachelor’s degree required; preferred focus in finance, accounting, economics, actuarial sciences or related field
  • Extensive knowledge and use of PC based software programs to include but not limited to: SAS or SAS clone (such as WPS), Microsoft Excel (complex formulas, pivot tables, V & H lookups; Macro knowledge is a plus), SQL Server Management Studio, UltraEdit, etc
  • Moderate to expert skill level in the function and manipulation of SQL and SAS languages
  • Experience and comfortability working in advanced financial spreadsheets
  • Strong financial, analytical and problem-solving skills
  • Ability and desire to research and resolve data anomalies and financial conflicts
  • Ability to think critically; recognize and apply (and/or adjust) precedence to future situations
  • Expert verbal and written communication skills; ability to clearly convey results, methodology, assumptions etc.


*Confidio, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Click or drag a file to this area to upload.
Click or drag a file to this area to upload.

DESCRIPTION

We are seeking a high performing and experienced sales leader responsible for national account prospecting and sales efforts.

The Vice President of Sales, National Accounts is responsible for conducting all national account sales activities across the U.S, that includes business development, prospecting, consultant relations, managing the sales pipeline, closing sales opportunities and ensuring that all appropriate client contracting requirements are satisfied.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Through the onboarding process, gain a deep understanding of the company’s business model, value proposition, and operations
  • Establish internal relationships with operations, client services, legal, underwriting/finance, and executive management
  • Connect with consultants, national employers (typically >8,000 lives), brokers (as appropriate), and TPAs (as appropriate) and open-the- door to RFPs for our Confidio Consulting Services, procurement, auditing and clinical management services
  • Develop a territory management/sales plan using available resources and leverage new and existing business connections to initiate and develop sales pipeline
  • Think and plan expansively and integrate all key influencers
  • Manage and grow new accounts
  • Identify and develop of executive relationships that drive a deep partnership
  • Understand the customer’s buying process and identify all influences
  • Understand the customer’s business (strategically, operationally, financially)
  • Work closely with customers to intimately understand their needs
  • Qualify and quantify potential growth opportunities
  • Leverage company resources (solution experts, industry experts, operations, executive support) to assist in developing account
  • Adhere to Confidio’s Information Security Management System as well as all other company policies
  • Other duties and special projects as assigned

 

EDUCATION and EXPERIENCE

  • Bachelor’s Degree or greater in business, healthcare or health related field
  • At least five years of sales experience with a successful sales record, preferably to large self-funded health plan sponsors. PBM sales or account management experience is required
  • Strong oral & written communication skills using visual aids and graphical presentations
  • Comfortable in public speaking environments


*Confidio, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Click or drag a file to this area to upload.
Click or drag a file to this area to upload.

DESCRIPTION

We are seeking a high performing and experienced sales leader responsible for national account prospecting and sales efforts.

The Vice President of Sales, Managed Care is responsible for conducting all Managed Care/Health Plan sales activities across the U.S, that includes business development, prospecting, consultant relations, managing the sales pipeline, closing sales opportunities and ensuring that all appropriate client contracting requirements are satisfied.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Through the onboarding process, gain a deep understanding of the company’s business model, value proposition, and operations
  • Establish internal relationships with operations, client services, legal, underwriting/finance, and executive management
  • Connect with consultants, regional and national managed care organizations, brokers (as appropriate), and TPAs (as appropriate) and open-the- door to RFPs for our Confidio Consulting Services, procurement, auditing and clinical management services
  • Develop a territory management/sales plan using available resources and leverage new and existing business connections to initiate and develop sales pipeline
  • Think and plan expansively and integrate all key influencers
  • Manage and grow new Managed Care/Health Plan accounts
  • Identification and development of executive relationships that drive a deep partnership
  • Understand the customer’s buying process and identify all influences
  • Understand the customer’s business (strategically, operationally, financially)
  • Work closely with customers to intimately understand their needs
  • Qualify and quantify potential growth opportunities
  • Leverage company resources (solution experts, industry experts, operations, executive support) to assist in developing account
  • Adhere to Confidio’s Information Security Management System as well as all other company policies
  • Other duties and special projects as assigned

 

EDUCATION and EXPERIENCE

  • Bachelor’s Degree or greater in business, healthcare or health related field
  • At least five years of sales experience with a successful PBM sales record, preferably to the Managed Care/Health Plan marketplace. PBM sales or account management experience is required
  • Strong oral & written communication skills using visual aids and graphical presentations
  • Comfortable in public speaking environments


*Confidio, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Click or drag a file to this area to upload.
Click or drag a file to this area to upload.