Arlene began her data analytics career in 2001 after serving 8 years on Active Duty in the United States Air Force. She transitioned to the employee benefits industry in 2008 as a benefit analyst with Gallagher Benefit Services. As a benefit analyst, her focus was in the self-funded mid-to-large market segment. Her responsibilities included the analysis and validation of all benefit renewals, claims tracking, marketing, comparison of market results and contract reviews. Arlene joined CBIZ, Inc. through the acquisition of Model Consulting where she began in early 2014 as a Senior Underwriter. Since entering the employee benefits industry, specifically the world of Pharmacy Benefit Management, Arlene has developed strong relationships and a passion for “the numbers,” making her role as data analytics consultant seem like anything but work.
Arlene holds a Bachelor’s of Science in Education (with a focus on Corporate Training and Development) from Southern Illinois University as well as an Associate of Science in Aviation Maintenance Technology from the College of the U.S. Air Force. Additionally, she holds and maintains Producer Licensing, Life and Health, in the states of New Jersey and New York.