The Team

Confidio, teams, team members

Kaylen Doua

account manager

Kaylen has over 10 years of pharmacy benefit experience and has held numerous roles including Customer Care, Benefit Design and Account Management. She has managed a variety of different clients including small employers, Health Systems and TPA.


Kaylen’s experience has taught her how to build strong trusting relationships with her clients. She focuses to understand each customer’s unique needs and strives to meet those goals by being proactive and collaborative. She is inspired help her clients grow and gain positive outcomes.


Kaylen has a Bachelor’s degree in Psychology from Bellevue University and resides in Omaha, NE with her husband and two daughters.