Patrice has worked as an Account Manager in the PBM industry for three years and has held various administrator roles in healthcare for nine years. She has a customer-focused work ethic where she can tailor her skills to meet the needs of her clients and partners.
Before joining Confidio, Patrice was a Senior Account Manager at CVS Health where she oversaw multiple employer accounts within the national, key, and mid-market business units. She supported clients, consultants, and brokers with day-to-day operations ranging from reporting needs, plan design implementation and maintenance, explanation of benefits, and resolving member concerns.
Patrice is excited to be with Confidio and eager to combine her PBM knowledge with consulting as this will allow her to foster strong relationships with her clients and partners.